Level (3) Communications
I would like to personally convey my gratitude for the dedication of your team! Given the circumstances and timing, I literally had 1 day to solve this problem. I had a site with no battery backup due to condition of existing batteries. I was able to call your team and they solved the problem! All of this was done with the utmost positive attitude and professionalism. My sincere thanks to all of your team! It is only through outstanding partnerships with vendors like yourselves that we remain successful.
Please pass along my gratitude and thanks to your entire team.